FAQ
Flooring Questions, Answered
Short, straight answers about our flooring services, prices, scheduling and warranty. For the full story, follow the links to our guides, or try the free flooring calculator for a rough price.
Pricing & estimates
How much does flooring cost?
Every project is different, but these are typical starting labor prices:
- Hardwood floor refinishing: $4–$6 per sq ft, including 3 coats of finish
- Stain color: $0.75–$1.50 per sq ft, depending on the color
- Prefinished hardwood installation: $3–$6 per sq ft, depending on the installation method (glue-down over concrete about $8 per sq ft)
- LVP and LVT installation: $2.50–$4.50 per sq ft (glue-down over concrete about $6 per sq ft)
- Laminate installation: about $3 per sq ft
These are labor ranges, not quotes. Flooring materials are quoted separately, and removal, preparation and trim are listed as their own line items. Try our free flooring calculator for a rough number.
Do you have a minimum project size?
Yes. Our minimum project price is $800. We generally don’t take very small jobs, such as a single small room, hallway or bathroom on its own, although exceptions are sometimes possible. Combining nearby rooms often gets you more floor for your budget.
Are estimates free?
Yes. We come to your home, measure, check the floor and subfloor, show real samples, and give you a clear written estimate with every item listed. Request a free estimate.
Can I send photos before the estimate?
Yes. Text or email a few photos of the floor with rough room sizes. It helps us answer faster and prepare for the visit. We still come out to measure and check the floor and subfloor before we write your estimate, and estimates are free.
What is not included in the per-square-foot price?
Flooring and pad materials, removal of the old floor, subfloor repairs or leveling, stain, stairs, furniture moving and trim are priced separately so you can see exactly what each part costs. Removal is priced by flooring type.
Do you require a deposit?
Our standard deposit is 50% of the approved estimate. Very large or multi-stage projects may use progress payments instead.
Hardwood refinishing
Should I refinish or recoat my hardwood floors?
A screen and recoat adds a fresh protective coat when the floor is dull but not worn through. We generally recommend it every 5–7 years. It keeps the same color and won’t remove deep scratches. A full sand and refinish takes the floor down to fresh wood and is typically needed every 15–25 years, depending on use. Read refinish, recoat or just clean?
How many coats of finish do you apply?
Three finish coats are standard on every full refinishing project, unless you ask for something different or the product requires another approach.
Do you refinish stairs?
Yes. We refinish stair treads and risers, and sometimes the rails too. This work varies from job to job, and not every staircase can be refinished, so we look at yours during the free estimate.
Can you change the color of my floors?
Yes. Refinishing is how you change the color of existing hardwood. We apply stain samples right on your floor so you can see real colors before deciding. Browse stain and sealer colors.
Do I need to leave my home during refinishing?
No one can walk on the floors while stain and finish coats are being applied, so plan to be out during that time. You can generally return the day after we finish, following the product’s instructions. With Swedish Finish, everyone must leave the home during application.
When can I walk on the floor, move furniture back and put rugs down?
You can generally walk on the floor the day after the finish is applied. Wait at least 3 full days before putting furniture back. Area rugs: at least 1 week for water-based finishes and the full 3 weeks for Swedish Finish.
Is it normal to see small marks or an uneven sheen after refinishing?
Yes, most are temporary and fade as the finish cures. Give blemishes, slight color differences and screen or brush marks 60–90 days, and an uneven sheen up to 120 days. Judge the floor standing up in normal light, not in window glare. If marks are still obvious after that, call us. See what’s normal in a new finish.
What is the difference between water-based finish and Swedish Finish?
Water-based finishes have a lower odor, and you can usually return home sooner. Swedish Finish is very durable but has a strong odor, so the home must be empty during application, and rugs wait longer. We’ll help you choose, along with your sheen: matte, satin or semi-gloss.
Will sanding remove pet stains and water damage?
Not always. Deep pet stains and water-damaged wood often need board replacement, which is quoted separately when you request it. We’ll show you what we find during the estimate.
Is refinishing dusty?
We use dust-control equipment and mask the work area to keep dust to a minimum. It greatly reduces dust, but no sanding process is completely dust-free.
Can I wax or use oil soap on my hardwood floors?
Not on a Swedish or water-based finish. Wax and oil soap leave a residue that can stop a future coat from bonding, which may turn a simple recoat into a full refinish. See our wood floor care guide.
Hardwood installation
How long does hardwood need to acclimate?
Hardwood is generally delivered 3–5 days before installation so it can acclimate inside your home, not in the garage. Some products need longer; the manufacturer’s requirements come first.
Do you test for moisture before installing hardwood?
Yes. We check the moisture in both the subfloor and the new hardwood. Our standard is that they should be within 5 percentage points of each other, along with any stricter manufacturer requirements.
Which installation method will my floor need?
It depends on the product and the subfloor: nail-down or staple-down for standard hardwood over plywood, glue-assist for wide planks, glue-down over concrete, or floating for certain engineered products. See hardwood installation methods compared.
Can new hardwood be blended into my existing floor?
Often, yes. New boards can be woven in and sanded and finished together with the existing floor. Wood varies by production run, age and wear, so a perfect match can’t be guaranteed.
Do you install hardwood on stairs?
Yes, hardwood treads and risers, priced per step. We don’t install railings, newel posts, balusters or skirt boards ourselves; on larger flooring projects we can coordinate that work with trusted contractors.
Can hardwood run parallel to the floor joists?
Yes, if the subfloor is stiff enough. Perpendicular is the preferred direction. Read can hardwood run parallel to the floor joists?
How do I care for my new prefinished hardwood floor?
Furniture and area rugs can go back right away; put felt pads under every furniture foot. Vacuum or dust-mop weekly and clean with Bona Floor Cleaner (not the polish). Prefinished hardwood usually can’t be recoated, and most engineered hardwood can’t be refinished, so everyday care matters most. Printable care sheet (PDF).
LVP / LVT
Is LVP waterproof?
LVP and LVT handle everyday spills very well, but water ratings depend on the exact product, and water can still get underneath through edges and seams. Quality matters: very cheap planks can have weak locking systems.
Does LVP need time to acclimate?
Usually not. LVP and LVT can usually be installed the same day they are delivered, unless the manufacturer says otherwise.
How is LVP installed?
We install click-lock (floating), glue-down and peel-and-stick LVP and LVT, depending on the product and the room. It can go over properly prepared concrete. We don’t install it over carpet or other soft flooring.
Why does my subfloor need to be flat for LVP?
Thin planks show dips and bumps underneath, and an uneven surface can make the locking system fail. Light preparation is normal; bigger leveling work is quoted separately.
How do I care for my new LVP floor?
Furniture and area rugs can go back right away; put felt pads under every furniture foot. Vacuum or dust-mop weekly and clean with Bona Hard-Surface Floor Cleaner. Don’t wet-mop, and don’t use rubber-backed mats, which can discolor vinyl. LVP can’t be recoated or refinished. Printable care sheet (PDF).
Laminate
Laminate or LVP: which is better?
Laminate gives you a wood look for less and has a hard-wearing surface, but it is sensitive to moisture, so it is best in dry living areas and bedrooms. LVP is the better choice for bathrooms, laundry rooms and basements. Compare them in our flooring guide.
What does laminate installation involve?
We install floating click-lock laminate over a pad. A pad is always required, either attached to the planks or installed separately. Laminate acclimates inside your home for 3–5 days, and concrete slabs are sealed first.
How do I care for my new laminate floor?
Furniture and area rugs can go back right away; put felt pads under every furniture foot. Vacuum or dust-mop weekly and clean with Bona Hard-Surface Floor Cleaner. Go easy on water: wipe up spills right away, because water left at the seams can make laminate swell. Laminate can’t be recoated or refinished. Printable care sheet (PDF).
Baseboards
Do you install baseboards without new floors?
Yes. We install baseboards, quarter round and shoe molding with new floors or as a standalone project. The $800 project minimum applies to baseboard-only work. Read baseboard questions answered.
Do you caulk and paint baseboards?
Nail-hole filling and caulking are available as separately quoted work. We don’t normally paint; painting is not included unless your estimate says so.
Scheduling & preparation
How quickly will you get back to me?
We usually reply the same business day. Our hours are Monday–Friday 8:00 am–8:00 pm and Saturday 10:00 am–5:00 pm. Messages sent on Sunday are answered on Monday.
What affects when my project can start?
Material availability and delivery, acclimation time and site conditions all affect scheduling. We’ll go over timing with you when we prepare your estimate. Summer and early fall are our busiest months, so ask early if you’d like a date between July and September.
Do I need to move furniture and appliances?
Please remove furniture and personal items from the work area unless furniture moving is included in your estimate. We offer furniture moving as a separately quoted option. When the flooring work requires it, we disconnect and reset appliances, and the charge is listed in your estimate.
Can I buy my own flooring?
Yes. We’ll check the product and its installation instructions first, since very cheap or discontinued products can carry risks. Materials must acclimate inside the home, and a delivery fee may apply if we pick up or transport them for you.
Warranty
What warranty do you offer?
Unless your estimate says otherwise, our work is covered by a Limited One-Year Workmanship Warranty for the original client. Flooring products may also have their own manufacturer warranties, which are separate. Full terms come with your project documents and Warranty Certificate.
What do I receive when the project is finished?
We walk through the finished floor with you whenever possible and give you a customer project and warranty package with care instructions and project details.
Water-damaged floors
Do you dry out water damage?
No. For anything bigger than a small spot, call a water mitigation company and your insurance company first. They remove wet materials and dry the home. We repair and replace floors and baseboards once everything is dry. Read water-damaged floors: top questions answered.
Can water-damaged hardwood be saved?
Often, yes, once the wood and subfloor are fully dry. Sanding too early causes new problems. Boards that are too damaged can be cut out and replaced, then the floor is sanded and refinished so old and new blend together as closely as possible.
Will my insurance pay for new floors?
It depends on your policy and the cause of the damage. We prepare a detailed written estimate your adjuster can review line by line.
General
What areas do you serve?
We are based in Everett, Washington, and serve Snohomish County and parts of King and Skagit Counties.
Do you do remodeling or other home repairs?
Not anymore. After more than 20 years of residential construction, we now focus only on flooring and baseboards. That experience still helps us plan floors around cabinets, stairs, appliances and other trades. Learn about our experience.
How do I keep my new floors looking good?
Use felt pads under furniture, lift instead of dragging, and use entry mats with watertight backing. Vacuum or dust-mop regularly and avoid too much water when mopping. See our wood floor care guide.
Still have questions?
Dig deeper or ask us directly
Read our flooring guides
Longer articles on refinishing, installation methods, subfloors, LVP, laminate and water-damaged floors.
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